Why is RPA Important in the Success of Digital Transformation?
Digital transformation is about harnessing digital technologies, ramping up capabilities, and changing customer relationships, operational processes, sales, and service for the benefit of the business. Robotic Process Automation, or RPA, can be a catalyst in achieving successful digital transformation by automating mundane, repetitive, and time-consuming processes. It frees human resources from doing frustrating manual tasks and allows them to focus more on the critical areas of business. The use of RPA services is expanding at a rapid pace across industries and offers a host of benefits for organizations. These include cost reduction, optimized operations, reduced or minimized bugs or errors, improved customer experience, better management and control, and improved ROI. Statistics suggest that spending on RPA solutions in the year 2022 will be in the range of $2.4 billion in 2022 (Source: i-scoop. eu). Although organizations can look at RPA implementation without a full digital ...