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Showing posts from February, 2022

Benefits and Drawbacks of Outsourcing Software Quality Assurance Services

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  With “quality” becoming the benchmark for success for any software application in the market, organizations are looking at ways to ensure it remains top-notch throughout the lifecycle of the product. Also, since software quality assurance has become complex and comprehensive in its scope and implementation, organizations are leveraging software quality assurance services to do the job. However, there is always a dilemma about whether to outsource QA software testing to an external agency or conduct it in-house. Let us understand the benefits and drawbacks of outsourcing software quality assurance services to an external agency. The pros of outsourcing software QA testing Software QA testing allows organizations to save money on rework, deliver superior user experiences, prevent corporate emergencies, promote efficiency and productivity, and increase revenue, among others. So, the pros of outsourcing this activity are manifold: Time-saving & cost-efficient: Instead of hiring ...

Salesforce CPQ Testing: How to Go About It

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  The digital transformation of complex business processes requires the use of CRM and ERP software applications. In the last few years, Salesforce has emerged as the preeminent cloud-based CRM software for businesses to manage their operations, especially with customer interfaces across platforms, devices, and geographies. Salesforce has become the centerpiece of modern businesses thanks to its myriad advantages, including omnichannel compatibility, easy integration, customization, and scalability. However, with the growing complexity of business processes, testers are looking at Salesforce test automation to enhance quality and minimize risks. Let us find out what Salesforce CPQ is all about and how to implement Salesforce automated testing. What is Salesforce CPQ and why is it important? CPQ is a Salesforce-based software tool that stands for Configure, Price, and Quote. It offers accurate pricing based on any product configuration scenario. This cloud-based tool can be linked ...

How can 5G Alter the Customer’s Digital Experience

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  Enterprises, in order to stay ahead of the competitive curve, are looking to offer digital customer experience assurance while adopting new technologies. 5G, or Fifth Generation Wireless, happens to be one such technology that is poised to alter the digital customer experience in a significant way. Touted to be way faster than 4G LTE, with the capability to manage more connected devices, 5G can provide the following: l   Download a huge file in a matter of seconds l   A capacity of more than 1000 times vis-a-vis 4G LTE l   Reduction in latency thanks to its expected upload rate of 10 Gbps and a download rate of 20 Gbps As per GSMA, the industry trade group, 5G connections are going to touch 1.4 billion by 2025, which shall account for around 15 percent of the global figure. With the advent of 5G, the global revenue for IoT is expected to touch $1.1 trillion and IoT connections will reach 25 billion. The capacity augmentation to be derived through 5G implementation...

How to Predict End-User Experience through Real-Time Visibility

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  Delivering a superior end-user experience has become the sine-qua-non for the success of any software application. In addition, real-time digital experience monitoring can assist businesses in staying ahead of the competition. The practice of tracking user behavior while the latter interacts with a website, mobile, or web application can yield valuable data for stakeholders to understand the former’s behavior. Monitoring the digital customer experience is considered a key capability of an end-to-end application performance management solution. In fact, business enterprises can identify application glitches/issues and minimize any mean time to repair (MTTR) by tracking every customer transaction in real-time. Today, modern applications speedily deliver a host of end-user services, including the popular voice technology. The humongous data generated therein can overwhelm the IT systems. This is why businesses should ensure the reliability and performance of distributed systems acro...

The Automation Testing of POS Terminals: The Process

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Even though online shopping seems to be the buzzword and e-commerce websites are winning the popularity contest thanks to the digitization of the retail industry, a bulk of the sales still take place in brick and mortar stores. According to Forbes, approximately 90 percent of sales are store- bound. However, it has been found that the satisfaction levels among customers visiting retail stores are declining. Great shopping experiences that engage customers are experiencing churn as a result of changing customer preferences for transaction speed and service quality. And to ensure the same, elements such as payment processing, coupons and store sales, and loyalty management, among others, should be tightly integrated and allowed to work seamlessly with the back-end systems. These systems may include warehouse, inventory, order management, supply chain, purchase orders, merchandise planning, marketing, and others. Large retail conglomerates have adopted omnichannel sales strategies, includ...

The Importance of Durability Testing in Medical Devices

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  The role of medical devices in preventing, diagnosing, and treating illnesses, diseases, and ailments is immense. Healthcare professionals are dependent on the accurate functioning of these devices to obtain crucial health parameters of patients in real time. The devices provide the exact status of a patient’s health and enable doctors to make judicious decisions about the treatment protocol to be prescribed for them. Any malfunctioning of such medical devices can generate erroneous readings of the patients’ health parameters, which may lead to a wrong diagnosis and treatment being prescribed - a risky proposition indeed. For instance, if an ECG machine generates inaccurate readings, the doctor can be misled into ascertaining the condition of the patient. In such a scenario, the doctor may end up prescribing an inadequate, inappropriate, or excessive dosage of medicine to the patient, thereby endangering his or her life. Since most medical devices have sophisticated software appl...

Strategy for Automating Regression Testing for Agile Environments

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  In a dynamically changing environment for software development where faster time to market and quality outcomes are the prerequisites, QA teams are being challenged more than ever. The QA specialists need to implement strategies for continuous testing so that the changes made to the software applications are verified and validated as per expectations. Regression testing allows the agile team to focus on new functionality while maintaining stability at every stage of the product update. It has been observed that regular updates can make the software applications prone to errors and bugs. This calls for conducting software regression testing to identify errors before the applications are released into the market. As business enterprises go for agile development, the frequency of testing software application increases to ensure it works as expected. Also, the QA team should check whether the new code affects the existing features or functionalities of the software application. Howev...

How can Robotic Process Automation Testing help Business Enterprises?

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  The role of quality assurance has gained increased traction among business enterprises thanks to the rising demand for new releases and service excellence. Today, to accelerate the time to market and deliver top-quality output, businesses need more than an agile-based development and deployment process. This is where automation fits in as an approach to minimize errors and optimize processes. In other words, Robotic Process Automation, or RPA testing across the value chain, can help businesses achieve higher efficiency, shorter turnaround time, and better accuracy. The advent of new technology and processes has revolutionized the domain of quality assurance. Businesses are looking to adopt enterprise RPA to drive high velocity deployments without compromising quality. With automation becoming one of the key tools for digital transformation, businesses are adopting robotic test automation. This is because of its easy implementation and the use of software bots to reduce operationa...

How Software Testing Companies Can Help with Digital Transformation

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  Are you looking to digitize your operations and achieve a slew of benefits in terms of better productivity, quality and efficiency, reduced costs, better data storage, and enhanced responsiveness? The first thing to do before you achieve your digital next is to transform your software quality process. With Agile and DevOps being bandied about as the go-to methodologies to quicken the software development process, your business needs to set its sights on the way forward. How do you go about ensuring quality assurance for your software products? Do you plan to set up an in-house QA team equipped with the latest QA tools and resources to handle them? Remember, it is not only about dealing with quality as the lone parameter, for cost is also an important factor to consider. Today, quality is not just about delivering the product to the market but ensuring its top-notch performance throughout the product cycle. So, which is the best way to digitally transform your business - by execut...